User Experience advocate, and consultant with over 10 years of professional experience. Collaborative leader dedicated to partnering with coworkers to promote engaged, empowering work culture. Excellent reputation for creativity, developing efficiencies, resolving problems, and elevating user experience.
- Developed and implemented organizational delivery standards and best practices for UX research, creative design, front-end development, and accessibility testing.
- Established and supervised a multicultural team of 30+ user experience staff members.
- Promoted career and personal growth through planning and goal setting.
- Enabled sales with market research and tailored demo's built on Salesforce platform products for enterprise and public sector clients.
- Collaborated with acccount executives, project managers, and technical architects to provide level of effort estimations, and resource allocations for Requests for Proposals and Statements of Work.
- Figma, Sketch, XD
- Dependable and responsible
- HTML and CSS preprocessors
- Strategic product planning
- Front-end frameworks and design systems
- Interpersonal communication
- Employee mentoring and training
- Flexible and adaptable
- 508/ADA Compliance
- Team management
Vice President of User Experience
MTX Group, Inc.
- Hired and onboarded a multicultural, global team of UX Researchers, Creative Designers, Front-end Developers, and Accessibility Testers to support product engineering and delivery team expansion.
- Implemented process and deliverable standards based on platform factors impacting design and front-end development quality and delivery timelines.
- Collaborated with direct and indirect reports to establish and achieve quarterly goals and to promote continuous growth.
- Supported sales and vertical teams by designing, building, and presenting client demonstrations.
- Documented, updated and provided approvals for Statements of Work, and Requests for Proposals.
Senior UX Consultant
- Built custom front-end frameworks for rapid theming and brand customization on Salesforce Communities.
- Established front-end development standards and best practices for the UX team in the US and India.
- Redesigned and developed Salesforce Classic pages using Lightning Components.
- Introduced and implemented efficient front-end prototype processes using Sass, and Pug for the UX, and development teams.
- Delivered over 50 successful projects for enterprise clients including Sony Music, Georgetown University, General Atlantic, Delta Airlines, AstraZeneca, and more.
- Custom website design, development, and content management system (Statamic) configuration.
- Organic and paid web marketing with user behavior analytics and search optimization.
- Brand design and guidelines standarization for web and print media.
- WCAG conformance testing, ADA/508 compliance reporting, and issue remediation.
- Improved look and feel, and expanded project platform features for .NET applications.
- Communicated with product managers and owners to translate project requirements and business objectives into actionable tasks.
- Contributed to brainstorming and strategy meetings to build roadmaps for client and product goals.
- Tested websites at different design and production stages to assess conformance with designs on multiple devices and platforms.
- Researched and proposed new marketing techniques to elevate the brand and product awareness.